We’ve all had it happen to us – you lose your wallet or purse during a night out with friends, or maybe you leave your Chase debit card at a store, bar or restaurant.
Not striking a chord? What about the continued wearing of your favorite debit card’s magnetic strip or chip reader?
Whatever the reason may be for needing to replace your Chase debit card, we’ve put together an easy step-by-step guide to get you a new one ASAP!
In this post you'll learn:
Request a Chase Debit Card Replacement Online
There are just six simple steps to follow to get a Chase debit card replacement online. To request a new Chase debit card online do the following:
- Login to your Chase.com account.
- Once logged in, click on the “account tile” associated with your lost card.
- Once on this account page, select the “Things you can do” drop down box.
- In the drop down you will see “Replace a lost or damaged card”
- From here you will select the card that needs to be replaced.
- You will receive a response within 1 business day.
Please allow 3-5 business days for your debit card to arrive.
Request a Chase Debit Card Replacement Over the Phone
Would you rather chat with a representative to have your debit card replaced?
You can easily have your Chase debit card replaced over the phone as well. Chase Customer Service is available 24/7 to assist you with any needs you may have including replacement cards.
Here are the steps to getting your Chase debit card replaced over the phone:
- Call 1-800-432-3117.
- Once connected with a representative you will need to provide a brief summary of what you believe happened to your card.
- After this, you will need to confirm both your identity and your mailing address.
Again, please allow for 3-5 business days for your new card to arrive.
You may alternatively go into a local Chase branch and request a new debit card, however Chase Bank does not print debit cards on the spot like some banks and credit unions do.
You will be asked the same line of questioning as you would over the phone and you can still expect the 3-5 business day arrival.
Please note that you can expedite delivery for $5, but this will only move things up to 2-3 business days.
While you wait for your Chase debit card to arrive you may need to pay for stuff. This can be done a few different ways.
The Chase Mobile App has many options that should cover you on money transfers using Chase QuickPay. QuickPay with Zelle allows you to transfer money to almost any US bank account within minutes. Many of the country’s largest banks are partnered with Zelle including Wells Fargo, Citibank, Bank of America, Capital One, and more. Even if the recipient isn’t banking with a Zelle partner the transfer will still function as like a standard ACH transfer and arrive within 2 business days.
You could also write checks to pay bills and make payments or use Chase Pay for simpler, everyday purchases. Chase Pay functions more or less like Google or Apple pay but isn’t accepted everywhere.
There are multiple avenues to take when looking to replace your Chase debit card, just remember all boil down to a 3-5 business day wait. So be sure to make appropriate plans to cover all your payments in the meantime.